Selected work

Business problems, and the systems designed to solve them.

Nine projects across revenue, capacity, and control. Each one states the problem it addresses, the system that addresses it, and the outcome it is designed to produce.

9 projects3 business outcomesTarget / Modeled — never claimed results

01

Revenue + customers

AI Content Production Studio

A growing promotional-content backlog makes research, scripting, review, and localization a production bottleneck.

Target1.5-1.8xMonthly content throughput

02

Revenue + customers

AI Win Strategy & Opportunity Fit Agent

Bid teams manually compare complex RFP requirements with scattered experience, capabilities, and contract evidence.

Target+3-6ppBid win-rate improvement

03

Revenue + customers

AI Customer Insights Agent

Customer feedback is fragmented across teams and tools, making segment-level pain points difficult to see.

Target70-85%Evidence-backed product decisions

04

Cost + capacity

Enterprise Knowledge & Support Search

Critical support and account knowledge is fragmented across more than twenty workplace systems.

Target75-88%Enterprise search success rate

05

Cost + capacity

Centralized Knowledge Discovery

Employees search disconnected collaboration, project, support, and document tools to find one reliable answer.

Target55-70%Self-service answer rate

06

Cost + capacity

AI IT Support Resolution Search

IT technicians lose resolution capacity searching knowledge bases, incidents, and conversations before troubleshooting begins.

Target15-25%Ticket deflection

07

Decisions + control

AI Pricing & Compliance Agent

Finance teams translate dense RFP pricing rules into compliant models, escalation logic, and narratives by hand.

Target30-50%Pricing rework reduction

08

Decisions + control

AI Recruiter Alignment Agent

Recruiters manually compare resumes with contract-specific technical requirements and prepare role-specific interviews.

Target+15-25%Shortlist acceptance

09

Decisions + control

AI Engineering Context & Review Assistant

Engineers reconstruct technical context for debugging, architecture review, data-model quality, and standards checks.

Target10-20%Escaped defect reduction